Benefit of Travel Advisors Become Clear Amid Coronavirus

The COVID-19 pandemic has proven to many travelers the value of having a live direct human to assist them with their travel needs.

There have been countless horror stories of travelers who booked their trips with online booking agencies and waited 3-4 hours on the phone, only to be disconnected and unable to get through. Customers faced challenges in making changes or getting refunds when trying to cancel their trips.

While these online booking agencies can be successful, having a human travel advisor who will answer the phone, help with changes and refunds, and advocate for you when things go wrong are just a few benefits that travel advisors provide.

We at Sports Travel Hawaii are committed to doing everything we can for our clients regardless of how the pandemic affects us. We continue to answer our phones daily and help our clients obtain travel certificates for future use and refunds where applicable. We are committed to providing responsive and personalized customer service 24/7.